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Resending Invitations to a Different Email Address in Jobylon

Learn how to resend Alva assessment invitations to a candidate with a new email address directly from Jobylon.

Pernilla Ahl avatar
Written by Pernilla Ahl
Updated over 2 weeks ago

Before You Start

If you need to resend an Alva assessment invitation to a candidate with a different email address, you first need to remove the candidate from Alva.
This ensures that Alva can correctly link the updated email address to the new invitation sent from Jobylon.

Step 1: Remove the Candidate from Alva

  1. In Alva, go to the job position where the candidate was originally invited.

  2. Open the Candidate Overview tab.

  3. Tick the box next to the candidate’s name.

  4. Click the three dots (⋮) at the top right of the page.

  5. Select Remove candidate from the menu.

⚠️ Note: When you remove a candidate from Alva:

  • Any completed test results will no longer be shared with your organization.

  • Any completed interviews will be deleted.

Step 2: Update the Candidate’s Email Address in Jobylon

  1. In Jobylon, click on the candidate’s name to open their candidate card.

  2. Click the three dots at the top of the page and select Edit.

  3. Update the candidate’s email address and click Save.

Step 3: Resend the Alva Invitation

  1. On the same candidate card, click the round arrow button labeled Resend Candidate.

  2. A new Alva invitation will be sent to the updated email address.

The candidate will now receive a new Alva invitation linked to their updated email address.

💡 Note: If you want the test results to remain visible in Jobylon, always send the invitation from Jobylon - not from Alva. If you resend an invitation directly in Alva, the results will only appear in Alva and not sync back to Teamtailor.


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