Skip to main content

Resetting the Logic & Personality Test

Reset a candidate's logic or personality test, understand what happens to their existing results and Role Fit score, and learn when it makes sense to allow a retake.

Written by Pernilla Ahl

When to let candidates retake their assessments

Candidates can submit one personality test and one logic test per organization. After 24 months, they automatically get the opportunity to retake their assessments for your organization when they receive an invitation to complete a logic test, personality test or both. You can, however, allow a candidate to retake a test sooner if needed.

There are several reasons you might want to do this - for example, if a candidate experienced technical issues or if circumstances have changed significantly. We recommend creating internal guidelines for when you allow retakes, so the process is as fair as possible for all candidates.

If you need help setting up guidelines, reach out to your Customer Success Manager or Alva support.

How to reset a test

  1. Click on the candidate to open their profile

  2. Go to the Assessments tab at the top of the page

  3. Click on the test you want to reset - either Personality test or Logic test

  4. Click Allow retaking test

  5. A confirmation dialog will appear. Read through the consequences carefully, then type the candidate's full name as it appears on screen - the confirm button won't be clickable until the name matches - and click I understand the consequences, allow candidate to retake test

💡Before you confirm: Resetting a test means your organisation will lose access to the current results across all jobs the candidate has applied to.

The candidate must redo the test and share new results before you can access them, and all Role Fit scores will be recalculated based on the new results.

This is not reversible.

What happens after a reset?

When you reset a test, the candidate will not receive a new invitation automatically. They can use the original invitation you sent to access their new test.

If you want to send a new invitation, follow the steps in How to resend an invitation to a candidate.

The new and updated Role Fit score will be available in Alva as soon as the candidate completes their new test.

Any Questions?

Use the chat in the bottom right corner to connect with a member of our support team.

Did this answer your question?