I did my best, but the results are not as good as I had hoped for
What is a 'good' logic test result is a relative question. Different jobs place different demands on logical ability. The vast majority of people will get results in the 4-7 range on the 10-point scale. As such, the span of results that recruiters look for through Alva can be more or less strict depending on the role.
Logical ability isn't the only piece of the puzzle though. Through Alva, your logic result will most often be combined with your personality profile. If you have a very suitable personality profile for the job, this can compensate a somewhat lower logic test result. Finally, while logical ability can help predict future job performance it's far from the only thing determining success at work. Motivation, experience, knowledge and other aspects all play a vital role.
I’m concerned that my personality results don't seem good enough
First of all – remember there are no right or wrong personality test results. All personalities have their strengths and challenges. Results towards the higher ends of the scale are not "better", and lower-end results are not "worse".
Further, not all personality traits matter for all jobs. For instance, in a customer support role, it usually doesn't matter whether you have an aesthetic orientation or not. Only the relevant traits will be taken into account when evaluating your results.
Also, keep in mind that the personality test is one piece of the puzzle. No single method can tell the whole story about an individual. Also, through Alva, your personality results will most often be combined with your logic test results into an overall match for the role.
I don't recognize myself in the personality report
If you don't completely recognize yourself in a personality result, make sure you read the report carefully, and not just look at the headings. Sometimes the heading leads you to make a certain association, that is not necessarily reflected in the full text.
Sometimes, candidates feel that their behavior depends more on the situation, and that this is not reflected in the test. But actually, this is very much what is indicated by results in the mid-span. People with results in the 4-7 span of a personality trait often vary their behavior depending on the context, whereas people with more distinct results act more similarly across contexts.
I don't think the results reflect my true logical ability/personality
Alva's tests are constructed to have a high degree of certainty. For instance, when people take the logic test twice, they rarely end up more than 1 point higher or lower than their first result - the same goes for the personality test. In other words, given that you did your best and assuming nothing in particular affected your performance, it's likely that the results mirror you fairly.
That being said, there are certain situations where your result might have been affected in a negative way – for instance if you were disturbed or distracted during test-taking, or if you were very stressed, anxious, or tired.
A retake can be warranted at times, but it requires good reason, given that the comparison between candidates needs to be as objective as possible - we don't want to give an unfair advantage to anyone. If your results were affected by severe technical problems or disturbances, please reach out to email@example.com and tell us about your situation. Given that our engineering team can verify the technical problems, you will be able to take the test again.