Depending on your access level you can easily add coworkers as well as teams to your organization’s Alva account. If you do not have this access level we ask you to use the Intercom chat in the bottom right corner of the platform for support.
Add coworkers to Alva:
To add a coworker to Alva you go to “Settings” in the bottom left corner on the platform. If you can’t find this symbol you do not have this access level and we then ask you to reach out to a coworker within your organization with administrator access for support. If you're unsure of who to reach out to, let us know and we'll help you!
Under “Settings”, you go to “Employees” and press “Invite new employees”. Fill out the information requested and press “Invite employees”.
The coworker will receive an email from Alva with a link to activate their account.
Add a new team to your organization:
Under “Teams” you can find the teams added to your organization. If you can’t find the right team you can add a new team here by pressing “Create team”.
After creating the team, you add employees by clicking on "Add member", filling out the information requested and then pressing "Add member".
Leverage the intercom to chat with an Alva representative for support. You will find this symbol in the bottom right corner on the platform.