Depending on your access level you can easily add coworkers as well as teams to your organization’s Alva account. If you do not have this access level we ask you to use the Intercom chat in the bottom right corner of the platform for support.
Add coworkers to Alva:
To add a coworker to Alva you can go to “Settings” in the bottom left corner on the platform. If you can’t find this symbol you do not have this access level and we then ask you to leverage the Intercom chat in the bottom right corner for support.
Under “Settings” you can go to “Employees” and press “Add a new employee”. Fill out the information requested and press “Save”.
Next, you need to invite the coworker to the platform. Check the box next to the employee name and press “Send invitation”. The coworker will receive an email from Alva with a link to activate their account.
Add a new team to your organization:
Under “Teams” you can find the teams added to your organization. If you can’t find the right team you can add a new team here by pressing “Add a new team”. You can now add any employee to this team by going back to the employee tab and press edit next to the employee name.
Leverage the intercom to chat with an Alva representative for support. You will find this symbol in the bottom right corner on the platform.