If you are an administrator you can access the Authentication settings page under Settings to change authentication settings. These settings will apply to any of your invited employees.

By default Alva supports signing in with either:

  • Email and password combination

  • Google

  • Microsoft

Why change authentication settings?

By changing authentication settings you can make sure that your employees all sign in using the same method. This can be benifical if your company uses Google Workspace or Microsoft Azure/Office 365 to manage your company emails.

By requiring your users to sign-in with either Google or Microsoft your employees will loose access to Alva as soon as their Google or Microsoft account has been deleted.

Your employees will still need to be invited to access Alva, regardless of authentication settings.

Require sign-in using Google

In the Authentication settings page select Employees must sign in with Google. If you are not signed in with Google, you will be asked to sign in with Google before the setting gets changed.

After the setting is changed, new and existing employees will be asked to sign in using Google when trying to access the organisation. Employees need to sign in with a Google account that matches the invited email address.

If you want to change from requiring your employees to sign-in using Microsoft to Google, you need to temporarily allow any sign-in method before changing.

Require sign-in using Microsoft

In the Authentication settings page select Employees must sign in with Microsoft. If you are not signed in with Microsoft, you will be asked to sign in with Microsoft before the setting gets changed.

After the setting is changed, new and existing employees will be asked to sign in using Microsoft when trying to access the organisation. Employees need to sign in with a Microsoft account that matches the invited email address.

If you want to change from requiring your employees to sign-in using Google to Microsoft, you need to temporarily allow any sign-in method before changing.

Alva support:

Leverage the intercom to chat with an Alva representative for support. You will find this symbol in the bottom right corner on the platform.

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