When to Let Candidates Retake Their Assessments
Candidates can submit one personality test and one logic test per organization, and they will automatically get the opportunity to retake their assessments for your organization after 24 months. You can, however, allow your candidate to retake the tests sooner if you would like.
There might be serval reasons to allow your candidates to retake their tests earlier. We recommend that you create internal guidelines for when you let candidates retake their tests so that the process is as fair as possible for all candidates involved.
Keep in mind that Alva’s psychometric tests comes with clear instructions and example questions that all candidates goes through before the actual test can be started. Candidates can also, at any time during the test, pause. This means that all candidates get a good understanding of how to create the best environment for themselves ahead of the test taking.
How to Reset the Assessments
Step 1: Click on the candidate in the candidate overview.
Step 2: Go to the Personality test tab (or Logic test tab, depending on what test you want the candidate to retake) and click Allow retaking tests
Step 3: Type in the candidates name and confirm you've read the consequences above
Please note!
Your organization will loose access to the current test results for all jobs this candidate has applied to
The candidate will have to redo the test before you get access to their new results
Once you get the access to the new test results any previous role fit calculations will be redone based on the new results
What Happens Now?
When you reset the test, the candidate will not get a new invitation, but they can however use the first invitation you sent to access their new tests. If you want to send a new invitation to the candidate, please follow the steps in this article. The new and updated role fit will be available in Alva as soon as the candidate completes their new test.