Alva's interview function helps interviewers structure their interviews to assess the competencies relevant to a specific role. When you Create an Interview Template and the associated scorecard, you will be asked to select the interview content you wish to use.
A content item can be of two different types: Instruction and Criterion.
A criterion consists of a title and suggested interview question(s). For each criterion you can decide if it should be rated 1-5 or be without rating (if for example a criterion to collect information on notice period or salary expectations).
The Instruction serves as a guideline for the interviewer. It may outline the interview structure and timeline for the interview, provide recommendations on how to effectively present the company, or offer guidance on conducting the wrap-up at the end of an interview.
The Interview content view – located within the Assessment tab, as shown below – is where you can manage all of your organization's content. You can think of it as the competency framework or library from which all interviews are built.
How do I create a new criterion?
When going to the Interview content view, you'll find the list of criteria available to your organization. You can click on each criterion to see the definition, associated interview questions, and scoring type.
Navigate to Interview content view
Click ‘Create new’ button and select Criteria
To begin with, you will need to specify its name and give a brief description.
Add the questions for the criterion
Select the scoring type (1-5 or No rating) for the criterion
Once you are happy with the content, click ‘Create’
Criteria details
It is important to be as descriptive as you can when outlining the criterion. A clear outline ensures that you and your team are aligned on what the criterion is and how to evaluate it.
Description:
The description helps interviewers align on the definition of the criterion. What specific skill or behaviour are you looking to evaluate?
Tags:
You can add tags to your interview criteria to accommodate filtered searches and organize your content library. To create a new tag, simply type in the name of the new tag and click Create. You can also choose from already created tags from the drop-down list.
Interview Questions:
Based on best practices and research findings on how to achieve the highest possible validity of your interview, we suggest you go with a Situation-Behaviour-Result (SBR) based question that is tied to the specific competency you want to assess. E.g. “Tell me about a recent situation in which you […]. How did you go about this? What was the outcome?”
Scoring Guidelines:
Scoring guidelines are critical for aligning the ratings and the expectations of all interviewers. Without clear scoring guidelines, there would be no way to anchor the assessment of multiple interviewers who may otherwise have varying ideas of what poor, average, or strong examples look like. We recommend using a scale from Lacking to Exceptional, with a few steps in between.
How do I create a new Instruction?
Navigate to Interview content view
Click ‘Create new’ button and select Instruction
Add a title for the Instruction, followed by the specific instructions for the interviewee.
Once you are happy with the content, click ‘Create’
💡 Pro tip: Use this content type for final wrap-up instructions at the end of an interview.
